Another day, another clinic. I migrate to the “pharmacy” after lunch to help dispense medications. We’re moving at a frantic pace, overwhelmed by the number of patients. I rush around gathering medications and dash back over to the table to provide instructions to the woman in front of me, who is looking at me expectantly from under her red hat, two long black braids trailed out over the shawl on her shoulders. She’s been waiting patiently despite her old age, and I feel a little guilty for that. My gaze connect with her deep brown eyes, nested in beds of creased bronze skin, and I launch into my explanations, adding warnings in the hopes of making this safe. The woman nods along, braids bouncing, listening intently. Finally at the last medication, which I’ve put off because of the complexity of the instructions, I interrupt myself to ask the woman if she’s able to read the written instructions on the box. Those brown eyes examine at the instructions, and then she looks up at me, saying in a slow and honest voice, “Well, senorita, I don’t know how to read. And I also don’t know Spanish.” I’m speechless for a moment, as the recognition of her Quechua background strikes me.
I feel defeated by yet another barrier to providing good medicine.
The day is exhausting for everyone involved. 5 hours, 400 patients, 1 blazing sun, and way too many thank you’s for my comfort level given all of these challenges. We’ve gotten a late start today and finally set up in another dusty playing field today, wondering if this place, recommended by the Ministry of Health, was really an ideal place to be situated: approximately 50 curious children in brightly colored clothing greeted us, running, tumbling and laughing in the lot, all under the age of 6 with parents currently at work; the children are being cared for by a program that provides them with breakfast each morning. I climbed the bleachers along the side of the field and looked out over the desert landscape, with thatched cubes that serve as homes, and then look back at one toddler who has just tripped while chasing a dog. This is definitely an area where people could use help, but the lack of parents is a problem- no parents means no real way to examine patients, let alone provide medications with the necessary dosage and safety instructions.
We started to make plans to change sites after lunch, but the woman from the local health post insisted that she would find more people- I find this a little curious given that there’s a health post nearby that is obviously open. Then, I realize that the real issue is that we have medications and those in the health post often do not, especially in times like these. We negotiate with the children’s caretakers about the ethics of practicing medicine here, and finally begin accepting patients. The morning races by quickly, filled with stories of those we’re serving and decisions on how best to help given our truly less than ideal conditions. I look up after a particularly engaging patient visit to find the health post doctor standing above me. It turns out she’s walked patients over to our clinic, having already diagnosed them, in pursuit of the appropriate medications. The health post has run out of these drugs long ago, so she’s excited by our presence.
Medicine can be as dangerous as it is helpful, especially with regards to medications. I’d been thinking about this issue all week because it’s posed a lot of trade-offs for me regarding the good we’re doing. Many medical students and physicians participate in similar one day clinics in various underserved regions of the world, but this is my first experience with this type of medical care/humanitarian work, stumbled upon unintentionally. I haven’t been able to shake off the sense of discomfort with this type of medicine, particularly after spending a year intensively slaving over learning evidence-based medicine and best practices. It’s hard to do proper exams when you’re in the middle of a dusty lot with limited privacy, laboratory equipment and a language barrier, let alone assess if patients understand the treatments you’re prescribing, both in how they can help and how they can harm. The beauty of primary care is that patients can work together with physicians to sort out their medical problems and develop the best solution, taking into account the fact that often our first diagnoses aren’t the correct ones and that not all medications are suited for all people.
As relief workers, our ultimate goal is rehabilitation of community utilization on state services. If this is the case, then I wonder how our one day clinics really fit in with this objective. These communities were medically underserved long before the earthquake hit, given the pre-existing state of health access and utilization prior to earthquake. Thus, our relief efforts are really the only form of primary care that people are receiving in many of these sites. With so many barriers to our own provision of medicine and the lack of safety net in the form of patient follow up at the local health post, there is a danger in what we’re doing. The distribution of free medications and medical advice, no matter how rudimentary (i.e. done without even a basic laboratory), attracts a large crowd, many of whom haven’t sought health care in a long period of time– but the reality is that most people are healthy, need relatively few medications. Surrounded by these young children and old women that have clamored over to this clinic in the dusty lot, I am envious of those who provide medical relief in places where the primary care system is capable of taking over after a brief period of recontruction.
I suppose I’m not sure if the work we’re doing is actually causing more good than harm. For as uncomfortable as I am, there is significance to our work. In many ways, it’s providing a sense of solidarity for those we’re treating. These clinics do let people know that all of this suffering means something to someone out there, and that they are not alone. It may not be a solution, may not be food or water or blankets or homes, but it’s one step closer to getting those things for the people here. I do believe that simple compassion is the beginning to making a real difference.
The question is if there are other ways to do this that may be better from a quality perspective. To me, there is a huge need for simple public health education in these types of situations, and I’ve certainly felt the lack of its presence here, despite regular mentions of health promotion at the health outreach coordination meetings. In contrast, it’s at the point where it’s hard to find an IDP settlement where one of the handful for medical NGOs hasn’t set up camp for the day at least one day this week, offering clinics similar to our own. Given the severity of the situation, I’m relieved to know that some medical attention is present in this post-earthquake period. Perhaps it would be better if we simply helped the health posts get back up on their feet instead, including supplying medications.
I just wish that the regional leadership here would take this tragedy as a chance to recognize the flaws in access to medical care, and to transform the system to better serve the people. They have certainly suffered enough thus far.


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